So pleased to finally find a good quality replacement canopy. The material is great, heavy duty with a canvas like feel. I was expecting to need to adapt it to my bench, as it was longer than I needed, but it's so well made that it adapted and is held in place firmly without needing any extra help. I'm delighted with it.
Last top worked well. Up over summer for several years. Ordered replacement which came promptly. Would have sent picture but system did not work.
Would obviously re order when time comes as service was very good
Very happy with the gazebo. We have recommended it to friends who have purchased one. It provides excellent shelter from the sun.
Helen and Karl Douzier
We love this gazebo. It’s perfect. We bought the 4 x 3 and we have the mocha but also have just bought a spare canopy and grey to switch it up a little bit when our canopy gets tired in a few years because hopefully this will last us sometime. We always get complimented on it and it makes such a big difference keeping the heat out of the kitchen. Also very relaxing to sit underneath.
Send me a product that works and when I ask for a replacement, send me a replacement not just a refund.
Customer service was short and abrupt and has left me dissatisfied with your company
Lovely bright replacement cushions plus a new canopy.
I cannot praise these highly enough. Reduced as well, what an absolute bargain (we also bought red cushions plus a black canopy).
Good communication from the company and fast delivery once ordered.
Looking forward to spending more time on my swing
We buy this from you approximately every 3 years. This year there is a small hole. I contacted you and was told this is where the stitchers stitch it !! Well that’s obvious but how long will it last if it already had a hole in it
Seats were smaller than stated but I think this is just the filling in the seats. Once they have been used and pushed down and out a bit they should be just right.
Great price and quick delivery, box was badly damaged on delivery but fortunately the lounger wasn't!
Easy and lightweight to unfold, comfy to either read or relax, neatly folds for storage.
Just what I was looking for.
Delighted with our new gazebo - delivery on time - fits securely - and now we can enjoy eating outside in the comfort of the shade - good service all round
These cushions are a perfect fit for my old chairs. I needed some replacements because although the frames were good the cushions had faded, the chairs were originally from The Range but replacement cushions are not something they do for these particular chairs. I had searched far and wide for replacements but they either were a bad fit or too expensive . Thankfully I came across The garden furniture shop and was delighted with the patterns available and the prices.
Ordering was easy and delivery quick.
In case anyone is interested I purchased the outdoor 18x18 cushions to replace the footstool covers which were also a great match
. I was sent a duplicate order by mistake but with good communication the return was easy and postage reimbursed. I can highly recommend this company.
It would help if you bothered to respond to emails and/or answer the phone. I sent my email on 15 MAY rejecting the canopy. I am now considering my options including legal redress?
My canopy split with wear and tear after 4-5 years. I didn't think I could get a replacement but looked at my order and saw that I could. Brilliant! Easy to fit.
Only downside is that the corners are not attached and move up over the frame.
Good quality cushion, well made. Limited range of patterns, the one I would have chosen was not available, but what I got is fine. This is the second of these cushion s I have bought, the previous one is just stating to tear after five years.
There are a numbwr of small holes on the canopy. 4 holes in each coener of the canopy plus a numwr of sticking holes along the stitch lines.
Tried to reach this company with pics to show the problem email pinged back
Tried to ring the 0121 number -- impossible to get any respinse.
This item is not fit for purpose !! Very dissapointed and frustrated. customet
K weekes
Have sent 3 emails to explain that cushions not as ordered, see photo.
I ordered the ones as per photo shown in your email but no one has got back to me as yet!
Paula Frize Durham
07507726773
Great little gazebo. So easy to erect, I did it
On my own. Delivery was quick but unfortunately it was delivered to the wrong address even though the parcel was correctly addressed. I had to go and find it from my neighbours
A great gazebo, well made and looks great. Our roof canopy lasted 3.5 years before a small tear appeared. We had taken the canopy off each year at Autumn and put back up in the spring. The canopy are available separately as a replacement
Liars sent damaged item rang them promised replacement emailed them with pictures never replied back or sent replacement won’t be shopping here again lost a loyal customer beware!